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All warranty claims must be made directly with the retailer from whom you purchased the product.
Product wear and tear varies from one model to another and according to the use made by the person wearing them. The Martino guarantee does not cover water infiltration through laces, zippers or elastics. The warranty does not apply if the product has been subject to extreme use, neglect, accident, misuse, or if it has been exposed to chemicals or extreme heat.
Our products are handcrafted using quality raw materials, so any imperfections or scratches in our leathers are considered normal, they are not a defect and are not covered by the warranty (refer to the maintenance section below).