Thank you for shopping local !
Livraison gratuite à partir de 50$
Write to us at [email protected]
Our store : 1822 Mont-Royal E. Avenue
Frequently asked questions
1 How to change Olang ice grips
1.1 Please watch the videos below to see how to change the Olang Ice Grips
2 Warranty, maintenance and claim for our winter boots
2.1 For all information concerning winter boot guarantees please click the link below.

https://boutique.tonypappas.ca/en/service/garantie/

3 Here are some questions and answers that might help you
3.1 What brands are never part of our special promotions?

During our special promotions, certain brands must be excluded/hidden due to the fact that we are not authorized to discount their prices. 

 

This policy affects the following brands,

  • Birkenstock
  • Blundstone
  • Canada West Boots (W.M.Moorby)
  • Glerups
  • Native
  • Neos
  • Olukai
  • Saltwater
  • Ten Points
  • Venque
  • Les trois acres (talons doux/pieds doux)

 

*Our Gift Cards are never part of any promotion.*

3.2 How to complet a return

To return your purchase by mail, please visit our online store and sign into your account to make a return request.

 

If you do not have an account send an email to [email protected] for a return number.

For more information click on this link

 

Thank you for shopping local !
Livraison gratuite à partir de 50$
Write to us at [email protected]
Our store : 1822 Mont-Royal E. Avenue