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- ACTON
- Warranty
Six (6) months from the date of purchase against manufacturing defects following normal use only.
- Warranty
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- Claim procedure
Please return the pair of boots to Tony Pappas and we will send them to the company for inspection. In the case of a waterproofing problem or a manufacturing defect, your boots will be replaced, repaired or credited. A minimum of 15 business days will be required to complete the process.
- Claim procedure
- ANFIBIO
- Warranty
Anfibio guarantees all of its boots against manufacturing defects for six (6) months from the date of purchase. The breakage of a zipper is not covered by the warranty
- Warranty
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- Maintenance
For your leather boots, wipe them with a damp cloth and clean the suede boots with a soft shoe brush and water.
- Maintenance
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- Claim procedure
Please return the pair of boots to Tony Pappas and we will send them to the company for inspection. In the case of a waterproofing problem or a manufacturing defect, your boots will be repared or credited. A minimum of 15 business days will be required to complete the process.
- Claim procedure
- AQUADIVA
- Warranty
For a duration of one (1) year against normal use, with the original proof of purchase. All boots are Waterproof.
- Warranty
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- Maintenance
Normal care for leather products.
- Maintenance
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- Claim procedure
- Please return the pair of boots to Tony Pappas and we will send them to the company for inspection. In the case of a waterproofing problem or a manufacturing defect, your boots will be replaced or credited. A minimum of 15 business days will be required to complete the process.
- BLONDO
- Warranty
Blondo products are guaranteed for six (6) months after the customer’s purchase date, with the original proof of purchase, against manufacturing defects following normal use only.
- Warranty
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- Claim procedure
Please return the pair of boots to Tony Pappas and we will send them to the company for inspection. In the case of a waterproofing problem or a manufacturing defect, your boots will be replaced or credited. A minimum of 15 business days will be required to complete the process.
- Claim procedure
- BLUNDSTONE
- Warranty
All Blundstone products are fully guaranteed against defects in material or workmanship. This commitment does not imply that we guarantee them for a specific period of time. - *Blundstone boots do not come with a lifetime warranty.*
- Warranty
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- Maintenance
The best way to clean your boots is to use water and vinegar.
- Maintenance
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- Claim procedure
For any purchase less than one-year-old, please return the pair of boots to Tony Pappas and we will send them to the company for inspection. In the case of a waterproofing problem or a manufacturing defect, your boots will be replaced or credited. A minimum of 15 business days will be required to complete the process. If more than a year has elapsed since the purchase, please refer to the procedure via the following link: https://www.blundstone.ca/pages/warranty-claim-form
- Claim procedure
- BOGS
- Warranty
Bogs guarantees that their product is free from manufacturing and material defects one (1) year after the date of purchase. - Maintenance
Clean with a soft cloth and soap, dry, brush with the sponge BOGS rubber boot cleaner to restore the original color.
- Warranty
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- Claim procedure
Please return the pair of boots to Tony Pappas and we will send them to the company for inspection. In the case of a waterproofing problem or a manufacturing defect, your boots will be replaced or credited. A minimum of 15 business days will be required to complete the process.
- Claim procedure
- BOS & CO
- Warranty
Bos & Co products are guaranteed six (6) months after the customer’s purchase date against manufacturing defects following normal use only. With the original proof of purchase
- Warranty
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- Claim procedure
- Please return the pair of boots to Tony Pappas and we will send them to the company for inspection. In the case of a waterproofing problem or a manufacturing defect, your boots will be replaced or credited. A minimum of 15 business days will be required to complete the process.
- CAMPER (Goretex membrane)
- Warranty
Standard first (1st) winter warranty with normal use. With the original proof of purchase.
- Warranty
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- Claim procedure
- Please return the pair of boots to Tony Pappas and we will send them to the company for inspection. In the case of a waterproofing problem or a manufacturing defect, your boots will be replaced or credited. A minimum of 15 business days will be required to complete the process.
- CHACO
- Warranty
- Standard warranty six (6) months after the inspection. With the original proof of purchase.
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- Claim procedure
- Please return the pair of boots to Tony Pappas and we will send them to the company for inspection. In the case of a waterproofing problem or a manufacturing defect, your boots will be replaced, repaired or credited. A minimum of 15 business days will be required to complete the process.
- COLUMBIA
- Warranty
This limited warranty is valid for one year from the date of purchase. Coverage ends if you sell or transfer the product. - Claim procedure
Please return the pair of boots to Tony Pappas and we will send them to the company for inspection. In the case of a waterproofing problem or a manufacturing defect, your boots will be replaced or credited. A minimum of 15 business days will be required to complete the process.
- Warranty
- COUGAR
- Warranty
The warranty for Cougar boots is normally six (6) months, with the original proof of purchase, to have a credit and/or replacement pair. We look at each situation on a case-by-case basis. - Claim procedure
Please return the pair of boots to Tony Pappas and we will send them to the company for inspection. In the case of a waterproofing problem or a manufacturing defect, your boots will be replaced or credited. A minimum of 15 business days will be required to complete the process.
- Warranty
- DEMAR
- Warranty
- DEMAR products carry a one (1) year warranty on manufacturing defects, with the original proof of purchase.
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- Maintenance
- Nylon products - hand washing in cold water with soft soap or detergent, rinsing and drying away from heat.
- Rubber boots - wash clean after use with warm water and soft soap. Rinse. Air dry.
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- Claim procedure
- Please return the pair of boots to Tony Pappas and we will send them to the company for inspection. In the case of a waterproofing problem or a manufacturing defect, your boots will be replaced or credited. A minimum of 15 business days will be required to complete the process.
- DR.MARTENS
- Warranty
- If there is a manufacturing defect, Dr. Martens will trade or credit the boot, with the original proof of purchase.
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- Maintenance
- Use the Ultra Protector (no other products can be used).
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- Claim procedure
- Please return the pair of boots to Tony Pappas and we will send them to the company for inspection. In the case of a waterproofing problem or a manufacturing defect, your boots will be replaced or credited. A minimum of 15 business days will be required to complete the process.
- DUNHAM
- Warranty
Standard first (1st) winter warranty with normal use, with the original proof of purchase.
- Warranty
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- Claim procedure
- Please return the pair of boots to Tony Pappas and we will send them to the company for inspection. In the case of a waterproofing problem or a manufacturing defect, your boots will be replaced or credited. A minimum of 15 business days will be required to complete the process.
- HELLY HANSEN
- Warranty
Standard first (1st) winter warranty with normal use.
- Warranty
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- Claim procedure
Please return the pair of boots to Tony Pappas and we will send them to the company for inspection. In the case of a waterproofing problem or a manufacturing defect, your boots will be replaced or credited. A minimum of 15 business days will be required to complete the process.
- Claim procedure
- KAMIK
- Warranty
Kamik products are covered by a one (1) year warranty against manufacturing defects.
Maintenance
Leather boots: Kamik leather covers are carefully chosen for their durability. But your boots can get dirty or scrape if you wear them very often. To clean them, we recommend using a good quality leather cleaner and conditioner, as sell most shoe and outdoor shops. Follow the directions for use by avoiding any application on rubber parts. - Nylon boots: to preserve the appearance of the nylon covers of your boots, we recommend washing them by hand and in cold water with a mild detergent or soap, rinsing them and then drying them in ambient air, away from any heat source.
- Warranty
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- Claim procedure
Please return the pair of boots to Tony Pappas and we will send them to the company for inspection. In the case of a waterproofing problem or a manufacturing defect, your boots will be replaced or credited. A minimum of 15 business days will be required to complete the process.
- Claim procedure
- KEEN
- Warranty
The warranty is one (1) year on all manufacturing defects and one year for the membrane. With the original proof of purchase.
- Warranty
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- Claim procedure
- Please return the pair of boots to Tony Pappas and we will send them to the company for inspection. In the case of a waterproofing problem or a manufacturing defect, your boots will be replaced or credited. A minimum of 15 business days will be required to complete the process.
- KODIAK
- Warranty
The Warranty is six (6) months for all manufacturing defects. - Claim procedure
Please return the pair of boots to Tony Pappas and we will send them to the company for inspection. In the case of a waterproofing problem or a manufacturing defect, your boots will be replaced or credited. A minimum of 15 business days will be required to complete the process.
- Warranty
- KUOMA
- Warranty
- Standard first (1st) winter warranty for normal use. With the original proof of purchase.
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- Maintenance
- To help keep the nylon tops of your Kuoma boots, we recommend hand washing with cold water with mild soap or detergent. Rinse and allow to air dry away from heat.
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- Claim procedure
- Please return the pair of boots to Tony Pappas and we will send them to the company for inspection. In the case of a waterproofing problem or a manufacturing defect, your boots will be replaced or credited. A minimum of 15 business days will be required to complete the process.
- LEGERO
- Warranty
Standard first (1st) winter warranty with normal use. With the original proof of purchase.
- Warranty
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- Claim procedure
- Please return the pair of boots to Tony Pappas and we will send them to the company for inspection. In the case of a waterproofing problem or a manufacturing defect, your boots will be replaced or credited. A minimum of 15 business days will be required to complete the process.
- MARTINO
- Warranty
- Martino guarantees its products against any manufacturing defect for 12 months from the date of purchase.
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- Claim procedure
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All warranty claims must be made directly with the retailer from whom you purchased the product.
Product wear and tear varies from one model to another and according to the use made by the person wearing them. The Martino guarantee does not cover water infiltration through laces, zippers or elastics. The warranty does not apply if the product has been subject to extreme use, neglect, accident, misuse, or if it has been exposed to chemicals or extreme heat.
Our products are handcrafted using quality raw materials, so any imperfections or scratches in our leathers are considered normal, they are not a defect and are not covered by the warranty (refer to the maintenance section below).
- MERRELL
- Warranty
The membrane, as well as the boot, is guaranteed one (1) year from the date of purchase against manufacturing defects with the original proof of purchase.
- Warranty
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- Claim procedure
Please return the pair of boots to Tony Pappas and we will send them to the company for inspection. In the case of a waterproofing problem or a manufacturing defect, your boots will be replaced or credited. A minimum of 15 business days will be required to complete the process.
- Claim procedure
- NEOS
- Warranty
Standard first (1st) winter warranty with normal use. With the original proof of purchase.
- Warranty
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- Claim procedure
- Please return the pair of boots to Tony Pappas and we will send them to the company for inspection. In the case of a waterproofing problem or a manufacturing defect, your boots will be replaced or credited. A minimum of 15 business days will be required to complete the process.
- OLANG
- Warranty
Duration of one (1) year from the date of purchase of the boots, with the original proof of purchase.
- Warranty
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- Maintenance
A simple damp cloth is enough to maintain your boots.
- Maintenance
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- Claim procedure
Please return the pair of boots to Tony Pappas and we will send them to the company for inspection. In the case of a waterproofing problem or a manufacturing defect, your boots will be replaced, repaired or credited. In the case of a ice grip problem, they will be replaced. A minimum of 15 business days will be required to complete the process.
- Claim procedure
- PAJAR
- Warranty
Guarantee of six (6) months following the date of purchase. With the original proof of purchase. - Claim procedure
Please return the pair of boots to Tony Pappas and we will send them to the company for inspection and a repair will be completed if there is a waterproofing problem or a manufacturing defect. No boots will be replaced or credited. A minimum of 15 business days will be required to complete the process.
- Warranty
- PALLADIUM
- Warranty
Products are guaranteed for six (6) months after the customer’s purchase date against manufacturing defects following normal use only. With the original proof of purchase.
- Warranty
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- Claim procedure
- Please return the pair of boots to Tony Pappas and we will send them to the company for inspection. In the case of a waterproofing problem or a manufacturing defect, your boots will be replaced or credited. A minimum of 15 business days will be required to complete the process.
- REMONTE
- Warranty
Warranty of one (1) year following the date of purchase. With the original proof of purchase
- Warranty
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- Maintenance
A simple damp cloth with mild soap will remove all fat and salt stains.
- Maintenance
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- Claim procedure
- Please return the pair of boots to Tony Pappas and we will send them to the company for inspection. In the case of a waterproofing problem or a manufacturing defect, your boots will be replaced or credited. A minimum of 15 business days will be required to complete the process.
- RIEKER
- Warranty
Warranty of one year following the date of purchase. With the original proof of purchase
- Warranty
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- Maintenance
A simple damp cloth with mild soap will remove all fat and salt stains.
- Maintenance
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- Claim procedure
- Please return the pair of boots to Tony Pappas and we will send them to the company for inspection. In the case of a waterproofing problem or a manufacturing defect, your boots will be replaced or credited. A minimum of 15 business days will be required to complete the process.
- ROYAL CANADIAN
- Warranty
12 month (1 year) warranty from date of purchase. With the original proof of purchase
- Warranty
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- Claim procedure
Please return the pair of boots to Tony Pappas and we will send them to the company for inspection. In the case of a waterproofing problem or a manufacturing defect, your boots will be replaced or credited. A minimum of 15 business days will be required to complete the process.
- Claim procedure
- SAUTE-MOUTON
- Warranty
Our merchandise is guaranteed for one (1) year from the date of purchase. This warranty applies only to normal wear and tear and covers manufacturer defects. With the original proof of purchase
- Warranty
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- Maintenance
Saute-Mouton boots require very little maintenance. A damp cloth is sufficient to remove salt stains. Shoe polish may be applied as required.
- Maintenance
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- Claim procedure
- Please return the pair of boots ( thoroughly cleaned beforehand) to Tony Pappas and we will send them to the company for inspection. In the case of a waterproofing problem or a manufacturing defect, your boots will be repaired or credited. If it turns out that the water infiltration test shows no impermeability problem, you will have to pay for the test ($15) and transportation ($20). A minimum of 15 business days will be required to complete the process.
- SOREL
- Warranty
This limited warranty is valid for one (1) year from the date of purchase. Coverage ends if you sell or transfer the product.
- Warranty
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- Claim procedure
Please return the pair of boots to Tony Pappas and we will send them to the company for inspection. In the case of a waterproofing problem or a manufacturing defect, your boots will be replaced or credited. A minimum of 15 business days will be required to complete the process.
- Claim procedure
- SWIMS
- Warranty
Six (6) months warranty on all SWIMS products after the purchase date for all damages and defects. With the original proof of purchase - Claim procedure
- Please return the pair of boots to Tony Pappas and we will send them to the company for inspection. In the case of a waterproofing problem or a manufacturing defect, your boots will be replaced or credited. A minimum of 15 business days will be required to complete the process.
- Warranty
- VALDINI
- Warranty
Period of three (3) months after the date of purchase. With the original proof of purchase
- Warranty
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- Maintenance
Dry away from a heat source (if necessary). Quickly wipe any calcium marks with a damp cloth. Use aerosol protection if necessary on a clean boot. - Claim procedure
Please return the pair of boots to Tony Pappas and we will send them to the company for inspection. In the case of a waterproofing problem or a manufacturing defect, your boots will be replaced or credited. A minimum of 15 business days will be required to complete the process.
- Maintenance