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Christmas Presents-You will have till January 15th to return or exchange your purchase. Please put a note in the comments section when completing your purchase.
Items that are on sale/liquidation are a final sale.
Right now all orders are being shipped with, UPS,Purolator, MDX, Loomis Express and Chassuer Vélo ( We can not ship to any Po Box)
All orders being shipped with Canada Post might experience shipping delays due to the Strike.
Free shipping on all orders over $75 (after the application of discounts * and before taxes) in Canada.
- Free in-store Pick-up, 1822 ave Mont-Royal E, MTL, Qc, H2H 1J1
- Please do not go to the store without having confirmation that the order is ready.
- You must have your invoice/order confirmation or order number with you when you arrive at the store.
The order number starts with ORD
- Free in-store Pick-up, Laura-Jo, 3260 Boul. Saint-Martin Ouest, Laval, Québec, H7T 1A1
- Delay of 24–72 hours.
- Please wait to receive a phone call confirming that your order has arrived in Laval.
- You must have your invoice/order confirmation or order number with you when you arrive at the store.
The order number starts with ORD
- Standard shipping: $12.00 plus tax-
- Quebec and Ontario: 3-7 business days.
- Rest of Canada: 7-14 business days.
- Selecting delivery by bike does not guarantee it will arrive by bike. This all depends on the location and quantity of the orders received. If we can not deliver your order by bike, we will email you to notify you that the order will be shipped by Canada Post.
- All orders placed after 2 pm on Friday afternoons will only be shipped the following Monday.
- Please double-check your shipping address. If you make an error and the order is returned to us, there will be a $12 + tax shipping to charge to deliver it again.
- Restrictions may apply in some provinces or territories.
We use different shipping companies depending on your location (FedEx, Purolator, Canada Post, Bike delivery...)
Shipping to USA-Standard shipping charge of $20 plus tax. We are not responsible for any customs charges. Extra shipping charges may apply to remote locations. We will contact you
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- Delivery time -7-14 business days.
*Please take note, we are not responsible for lost, stolen, or damaged packages that are delivered directly to a home address.
If you can not guarantee that you will be home, please select the delivery option - Pick up at Post Office. (Canada Only)
All orders will be delivered according to the option you choose and the address. After your purchase, an email will be sent to you to confirm your order and the delivery address. If you find an error or if you want to make a change, please contact customer service at [email protected] or call 514-521-0820 (from Monday to Friday 9 am-4 pm) extension #229 or 514-726-4820 within 30 minutes after your purchase.